Student Wellbeing
We offer wellbeing support to help you thrive during your university experience.
Our student wellbeing team is here to help you get the most out of your educational experience.
We can support you with your wellbeing and mental health concerns. Remember, this is a time of change and new experiences for everyone. However, it can affect people differently, and we’re here to support you along the way.
We can also guide you and connect you with relevant services to ensure you receive all the support you need.
We encourage students planning to study with us to reach out as soon as possible so we can ensure you have the support you need upon arrival.
Student Wellbeing Officers
Our friendly and supportive Student Wellbeing Officers are based across each of our four Colleges, providing guidance and resources to support your emotional and mental wellbeing.
They can help you connect with internal and external teams for advice on mental health support, personal safety, including harassment and assault, and accessing additional support services.
In addition to one-to-one appointments, the Wellbeing Officers also offer daily online Quick Query appointments every weekday during term time.
Mental Health Support
Our Counselling Team provides a safe, non-judgemental space for students to speak with trained professionals and explore their feelings, thoughts, and behaviours. Counselling sessions can take place in person at the Wellbeing Centre in the Richardson Building or online, depending on your preference. After a thorough review of your referral by our counselling team, you will be contacted with an offer of support specific to your needs. You can self-refer through the Nest portal or discuss with your Wellbeing Officer whether seeing a counsellor is the right step for you.
The Mental Health Advising Team is a multidisciplinary group of expert clinicians who support students managing a range of mental health conditions and symptoms. Their short-term interventions aim to strengthen your self-management skills and coping strategies, helping you navigate university life positively. When needed, they can assist in developing external referrals for specialised, longer-term support by working closely with you and your GP. Speak to your Wellbeing Officer to explore whether meeting with a Mental Health Adviser could be beneficial.
Keeping you safe on campus
Living on campus means you’ll be supported by a dedicated flat rep, who lives either in your flat or a nearby one, as well as a College Warden who provides out-of-hours wellbeing support. Their role is to ensure that all students enjoy a secure and supportive living environment.
Additionally, our 24/7 campus safety and security team works tirelessly across campus to maintain safety at all times. This commitment to student safety is one of the reasons why Roehampton is consistently ranked among the safest universities in London.
Report + Support​
Everyone at Roehampton, whether studying, working, or visiting has the right to feel safe.
Harassment of any kind is completely unacceptable, and our community is an environment where prejudice and socially unacceptable behaviour are never tolerated.
If you would like to be contacted with the offer of support or for the University to take formal action against any individuals identified in your report, we would encourage you to report using our Report + Support tool below, providing your name and student ID.
Sexual Violence Liaison Officers
Our Sexual Violence Liaison Officers (SVLOs) are highly qualified specialist staff who provide support to students who have experienced sexual violence at any time in their lives.
Our SVLOs can work with you one-to-one to talk you through your options in relation to the support you may like to receive, either from within the University or from external partner organisations, as well as explaining your reporting options.
They will support you through whatever choices are right for you right now and can provide ongoing support if needed.
Support is confidential and you will not be pressured into taking any particular course of action.
You can access support from an SVLO whether something has happened recently or some time ago.
How can I access this support?
You can book a meeting with an SVLO and choose a one-hour slot that works best for you, with an SVLO of your choice.
Your first meeting will take place on Microsoft Teams. However, if you would prefer a face-to-face meeting, simply let your SVLO know. They will then inform you of the meeting location, subject to availability.
If you have a question, you can also contact the team by email at SVLO@roehampton.ac.uk
What happens when I get in contact?
The SVLO team will aim to get in touch with you within two working days, wherever possible.
If you need more immediate help and are on campus, you can call Campus Safety on 020 8392 3333.
If you are in immediate danger elsewhere, please call the police on 999.
An SVLO will contact you for an initial conversation and may ask you some questions to understand how best they can support you. However, they will not ask you to describe what has happened in detail, and there is no obligation to engage in ongoing support.
Our Report and Support webpage on sexual violence provides lots of information about other sources of support you may find helpful.
Disabilities, learning differences, and long-term health conditions
Roehampton encourages all disabled students to proactively engage with the Disabilities team so we have a full understanding of your needs and the adjustments you require.
For new students, we strongly recommend that you get in touch to let them know about your specific disability and support needs. Any information provided will be kept strictly confidential and will only be used to support you with your studies.
Our team offer 1:1 confidential appointment to discuss your support needs in more detail. Appointments can be arranged in-person or remotely via phone or video call
Your GP Doctor on Campus
The NHS Student Medical Centre is the on-campus doctor practice for students at the University of Roehampton.
- You do not have to live on campus to register with them.
- Registration is free and online
- You must be registered with a UK doctor (GP) to access most health and mental health services (including some of our Wellbeing team).
They can also arrange for you to receive vaccinations if you are travelling abroad and can refer you to one of the many local specialist medical facilities we have in south-west London.
